After cloning an EBS 12.2 environment, which has multiple managed servers for certain services, you may face with a image rendering problem.
The problem actually can be encountered after disabling some of the managed servers in a newly clone environments. (Generally, we don't have much load in test/clone environments, so after cloning we disable some of the managed servers in these environment which are configured to run in parallel in Production environments)
The issue depicted in above screenshot was on a newly cloned environment. The customer was not sure when it was started. But following were the changes that are done in this environment;
-disabled the SSL.
-some of the oacore servers in this newly cloned environment.
-applied ATG TXK and AD Delta patches (using online patching cycle)
SSL may be the problem as some of the profiles like APPS_FRAMEWORK_AGENT was still pointing to the https url in the site level.
So I disabled the SSL once again, properly, but the issue have continued.
After analyzing the Oracle HTTP Server logs; these were the findings;
HTTP Server log : [2016-09-22T19:06:33.0646+03:00] [OHS] [ERROR:32] [OHS-9999] [core.c][host_id: servername_deleted_for_security_reasons] [host_addr: 10.111.8.3] [tid: 139926295234304] [user: applmgr] [ecid: 005FHfORQun7q2w5OF0Fyd0006jJ000005] [rid: 0] [VirtualHost: main] (111)Connection refused: proxy: HTTP: attempt to connect to 10.111.8.3:7201 (servername_deleted_for_security_reasonsl) failed
HTTP Server access log: 10.20.10.21 - - [22/Sep/2016:19:06:33 +0300] "GET /OA_MEDIA/oracle_white_logo.png HTTP/1.1" 503 306
So, the HTTP server was trying to reach the port 7201 ( which was the current patch edition port). So there should be a reference left , as the oacore server currently was listening on 7202.
This could be caused by a problematic managed server remove operation or a problem in the cutover phase which was done for applying the AD and TXK delta patches.
The problem actually can be encountered after disabling some of the managed servers in a newly clone environments. (Generally, we don't have much load in test/clone environments, so after cloning we disable some of the managed servers in these environment which are configured to run in parallel in Production environments)
The issue that I m talking about is something like the following image rendering and layout problem, which is shown in the example screenshot below;
The issue depicted in above screenshot was on a newly cloned environment. The customer was not sure when it was started. But following were the changes that are done in this environment;
-disabled the SSL.
-some of the oacore servers in this newly cloned environment.
-applied ATG TXK and AD Delta patches (using online patching cycle)
SSL may be the problem as some of the profiles like APPS_FRAMEWORK_AGENT was still pointing to the https url in the site level.
So I disabled the SSL once again, properly, but the issue have continued.
After analyzing the Oracle HTTP Server logs; these were the findings;
HTTP Server log : [2016-09-22T19:06:33.0646+03:00] [OHS] [ERROR:32] [OHS-9999] [core.c][host_id: servername_deleted_for_security_reasons] [host_addr: 10.111.8.3] [tid: 139926295234304] [user: applmgr] [ecid: 005FHfORQun7q2w5OF0Fyd0006jJ000005] [rid: 0] [VirtualHost: main] (111)Connection refused: proxy: HTTP: attempt to connect to 10.111.8.3:7201 (servername_deleted_for_security_reasonsl) failed
HTTP Server access log: 10.20.10.21 - - [22/Sep/2016:19:06:33 +0300] "GET /OA_MEDIA/oracle_white_logo.png HTTP/1.1" 503 306
So, the HTTP server was trying to reach the port 7201 ( which was the current patch edition port). So there should be a reference left , as the oacore server currently was listening on 7202.
This could be caused by a problematic managed server remove operation or a problem in the cutover phase which was done for applying the AD and TXK delta patches.
The fix that I applied was for deleting the unnecessary managed server references for oacore and it worked.
The solution: perl $FND_TOP/patch/115/bin/txkSetAppsConf.pl -contextfile=$CONTEXT_FILE -configoption=removeMS -oacore=<host_name>:7201
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