Friday, March 22, 2013

After upgrading EBS from 12.0.6 to 12.1.3 event based alerts no longer triggering

The root cause here is that the event based alert triggers cant get org_id using mo_global.get_current_org_id. So they get org_id as null and return without executing further.
Verified with mo_global.get_current_org_id returning null.


This problem can be solved by doing one of the following.

1) set "MO: Security Profile" for responsibilities null
2)Set MO: Default Operating Unit to one of the OU's listed under Alert Definition.

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