Friday, October 25, 2013

EBS -- not a valid responsibility for the current user. Please contact your System Administrator.

This error can be encountered on EBS login.... Especially if you set an end_date to a responsibility and if that date was reached recently..

In this situation, check "Applications Start Page" profile option of the problematic user..
This option can be used  to set a particular page at start..
Check this profile option, because signs are pointing to it. You set an end_date , and now some users cant login to ebs, ending up with not a valid responsibility for current user error. It means, the responsibility set at start is not valid any more, the end_date reached..

Solution:

Logon as System Administrator responsibility, navigate to Profile > System, and search for profile "Applications Start Page". Clear the values set at the problematic user's level.. 
Relogin with the problematic user, and test..

3 comments :

  1. THIS SAME ERROR IS HAPPEN WITH ME BUT THR IS NOTHING IS THR AT APPLICATION START PAGE WHAT SHOULD I CLEAR

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  2. If your problem is in Login; this may fix the error, if it fits your scenario...

    1. Login to the application with SYSADMIN.

    2. At the homepage, click on Preferences.

    3. Scroll down to Start Page. In the Responsibility field you will see the name of the responsibility in question.

    4. Then, using the System Administrator responsibility navigate to Security->User->Define.

    5. Query the problematic user and unend-date the responsibility that was enddated and is associated with the Start Page.

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