Friday, November 6, 2015

EBS -- Workflow Mailer IMAP -- Unable to connect Mail Store due to Exchange Configuration

You may encounter "Unable to connect Mail Store" and can even start your IMAP(Exchange IMAP) enabled Workflow Mailer.. If that's is the case; I suggest you to make a quick telnet test and try to login to the imap account as follows.

[appprod@ermanhost~]$ telnet 10.10.10.123 143   (change ip and port according to your imap server and imap port)
Trying 10.10.10.123...
Connected to 10.10.10.123.
Escape character is '^]'.
* OK The Microsoft Exchange IMAP4 service is ready.
a1 LOGIN erman_imap_user erman_imap_password   (change imap user and password according to your environment)
a1 BAD Command received in Invalid state.

So,  if you encounter "BAD command received in Invalid State" error as shown in the example output above; you should  open your Exchange Management Console then reach to the Imap 4 Configuration by navigating Server Configuration>Client Access > Pop3 & Imap 4 Configuration tab. Choose Plain Text Logon and restart Microsoft Exchange IMAP 4 service..


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